We understand that your information is important. Therefore our private policy explains how your information is used.
Firstly thank you for visiting our site and joining the It’s Edible Eats community. We are committed to protecting your personal information and your right to privacy. If should you any questions or concerns about our policy with regards to your personal information, please contact us at [email protected]. 

How do we collect your information

We only collect personal information that you provide to us.

We collect personal information that is provided voluntarily when registering or expressing an interest in obtaining information about us or our products and services and contacting us.

We only collect personal information on the context of your query relating to products and features you use on the website.

The information we collect can include the following:

Personal Information that is publicly replayed by you. We require your full name including maiden name, nick names, contact numbers; email addresses; and or other similar data. Personal Information Provided by You. We collect purchase history; and other similar data.

All personal information that you provide should be authentic and completed accurately and you must notify us of any changes to such personal information.

Automatic data collection includes,

IP address and/or browser and device characteristics when visiting the website.

We collect certain information that will not identify your name or contact information but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is required for security and operational, internal admin reasons.

We collect information through cookies and similar technologies like any other businesses this allows our information to be directed to the correct areas.

Personal identification information that is provide with your order inquiry can be used for demographic information and past purchase history.

We do not use 3rd party companies to collect your data or share your data with.

The information we collect is for internal admin use and marketing our products with only.

Your information is for our process procedure based on legitimate business interests, the fulfillment of our contract , your purchase and our compliance to legal obligations, and/or your consent.
We use your information to fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through all transactions made by the customer.

We use your information to manage accounts, client base.
To fulfill delivery to our customers. We may use your information to provide you with the requested service.

We only share information with your consent, and only use your information to provide you with a services, to protect your rights or to fulfill business obligations.

We may process or share data based on the following legal basis:

If you have given us consent to specifically use your personal information for a purpose.

Using your information

Legitimate Interests we may use your information when necessary to improve business interests.
We may have to share your data in the vent of any legal obligations such as governmental requests, a judicial proceeding, court order, or legal process.
We will use your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. For delivery purposes as we will be using 3rd party logistics transit companies to provide delivery.

We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

Apart from legal obligations the information provided will only be used to analyse best sellers of products and online activity.

Cookies

Yes, we use cookies to collect and store your information. However you can refuse certain cookies. Please see Cookie policies for more information.

Holding your information

We hold your information until we fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for future marketing reasons as per consent.

Under the age of 18

Information of persons under the age of 18 is responsibility of the adult supervising the information provided. As a business, we are unaware of the use of tools and information provided by customers.

We will not knowingly collect data from or market to children under 18 years of age.

We expect all our customers and enquiries are of persons over the age of 18. Should there be any account made by persons below the age of 18, this will be deactivated and deleted.

If you have any information that information has been provided from persons under age 18, please contact us at [email protected]

Account Information

Please contact us for any amendments you would like to make on your accounts such as change information, delivery addresses, deactivate or terminate your account.

Policy changes

As our business grows we will look to also update our policies so please keep a look out as we ensure our policy stay compliant and you may be notified of any changes.

If you have questions regarding the policy you can contact us at info@itsedible.